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Infrastructure Engineer – Remote – US – Austin, TX

BackOffice Associates, LLC is a worldwide leader in information governance and data migration solutions, focusing on helping customers manage one of their most critical assets – data. Our company’s range of products, built on a revolutionary platform, address the needs of business users seeking to unlock the value of their data assets. BackOffice Associates’ products and services enable organizations to accelerate growth, gain actionable visibility and reduce risks. Founded in 1996, BackOffice Associates has an unparalleled record of success in the most complex data environments across a variety of industries. Customers include many Fortune 1000 companies including Eli Lilly, Kraft and Dow Chemical. BackOffice Associates is a global corporation headquartered in Massachusetts with additional offices in the U.S., Australia, Europe and Asia. We are looking for energetic, self-directed, committed and goal- oriented individuals with the desire to join a world-class organization.

 

Position Summary

The Infrastructure Engineer will be responsible for building the systems and tools that make our teams productive and keep our services available. Our engineering teams are responsible for deploying and supporting their own services, and they look to us for advice, guidance, and stability.

We believe in picking the right tools for the job, whether that means evaluating third party vendors or building something in house. We aren’t dogmatic about technologies and we adapt our systems based on the needs of the organization. Currently you’ll find us writing Go and Python, and integrating with Docker, Envoy, and AWS, just to name a few.

 

Primary Responsibilities:

  • Developing and maintaining the platform that runs all of BOA’s services
  • Writing and maintaining cloud automation software and internal tools to support developers deploying, running and monitoring individual services
  • Championing best practices for building scalable and reliable services
  • Conducting root cause analysis on production issues with other engineers
  • Responding to production incidents and determining how we can prevent them in the future
  • Contributing your ideas on how we can continuously improve our systems and processes

 

Qualifications:

  • Bachelor’s Degree in Computer Science, related field or commensurate technical experience
  • Experience with UNIX systems administration including solid scripting skills in Shell, Python, or PHP
  • Knowledge of configuration management systems such as Terraform, Puppet, Chef, Salt, or Ansible
  • Experience running Docker containers in a variety of environments
  • Experience building and running RESTful web services
  • Experience building and running distributed cloud systems
  • Contributions to open source projects

 

About You:

  • You love to code, and you’ve worked with multiple programming languages
  • You love to build tools that enable a whole organization to rapidly produce software products and services
  • You have an insatiable craving for making applications more consistent and reliable over time
  • You believe you can automate everything, and you can identify opportunities to remove manual processes
  • You understand scalable web architectures and have implemented a few
  • You enjoy working in a collaborative environment, and you’re committed to driving projects to completion independently and creatively
  • You’re a great communicator, and can advocate for your proposals while also empathizing with your teammates’ goals and priorities
  • You graciously help others who look to you for feedback and guidance
  • You think ahead and build for the future

 

#LI-POST

 

BackOffice Associates, LLC offers a generous benefits package that includes medical, 401k, long term disability, life insurance and a paid time off program.

If you are interested in this or any one of the exciting career opportunities at BackOffice Associates®, please go to www.boaweb.com and view our Careers section, where you should complete the on-line application process.

 

BackOffice Associates, LLC is an Equal Opportunity Employer

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