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Product Manager – Remote – US – Austin, TX

BackOffice Associates, LLC is a worldwide leader in information governance and data migration solutions, focusing on helping customers manage one of their most critical assets – data. Our company’s range of products, built on a revolutionary platform, address the needs of business users seeking to unlock the value of their data assets. BackOffice Associates’ products and services enable organizations to accelerate growth, gain actionable visibility and reduce risks. Founded in 1996, BackOffice Associates has an unparalleled record of success in the most complex data environments across a variety of industries. Customers include many Fortune 1000 companies including Eli Lilly, Kraft and Dow Chemical. BackOffice Associates is a global corporation headquartered in Massachusetts with additional offices in the U.S., Australia, Europe and Asia. We are looking for energetic, self-directed, committed and goal- oriented individuals with the desire to join a world-class organization.

 

Position Summary

The Product Manager is responsible for the strategy, roadmap and feature definition of the BackOffice Associate’s products and solutions. They will perform thorough research of the markets and market segments that BackOffice addresses, or will address in the future. The product manager should be an evangelist for the products and solutions and should ensure all necessary departments in the organization understand the problems that are being solved, along with the value to the customer and the differentiation from our competitors. They will work with product owners or directly with the engineering, testing and documentation teams to define and communicate new product requirements as well as supporting the teams throughout the entire process. Leveraging market knowledge about the need and value of features will be required to prioritize the product backlog to ensure timely release of features.

 

Primary Responsibilities:

  • Work with subject matter experts and stakeholders to set a product vision and strategy
  • Clearly articulate the business value to the product team so they understand the intent behind a new product, product release or enhancement
  • Perform detailed analysis on competitive offerings to ensure a robust and differentiated feature set that solves market problems
  • Develop user personas for the products and be able to present those in detail to other departments within the organization
  • Work with product owners and product teams to build the requirements for enhancements and new features
  • Act as the voice of the customer so as to clearly communicate the value and impact of features and bugs
  • Review features and prototypes in order to provide feedback and guidance
  • Create and maintain roadmaps and other delivery schedules through collaboration with engineers
  • Maintains the product backlog and prioritizes tickets where appropriate
  • Communicate to Leadership, Customer Success, Support and other stakeholder’s rollout plans, feature details and bug status updates

 

Qualifications:

  • Bachelor’s Degree or equivalent experience
  • 10+ years of progressive experience in software product development and management
  • 4+ years of experience working as a Product Manager
  • Experience with SaaS or Data (Migration, Governance, Analytics) Products, preferred
  • Current experience working in an Agile/Scrum work environment
  • Experience working closely with Engineering and Agile development teams
  • Experience with work item and defect tracking management systems (eg., Visual Studio Online, Jira, etc.)
  • Strong analytical skills and experience with performing business analytical skills with complex systems
  • Ability to express complex technical concepts effectively, both verbally and in writing to business partners
  • A passion for product and the impact it can have upon customers
  • Strong desire to drive initiatives through to completion with minimal need for supervision
  • Strong attention to detail and track record of producing quality work
  • Strong team player capable of providing support across the organization to train and assist others
  • Superior communication skills, both verbal and written
  • Ability to communicate effectively with senior leadership

 

BackOffice Associates, LLC offers a generous benefits package that includes medical, 401k, long term disability, life insurance and a paid time off program.

 

 If you are interested in this or any one of the exciting career opportunities at BackOffice Associates®, please go to www.boaweb.com and view our Careers section, where you should complete the on-line application process.

 

BackOffice Associates, LLC is an Equal Opportunity Employer

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